Welcome to XRELAXER.
Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services.
By using our website, you agree to the terms described below.
1. Information We Collect
We collect information to process your orders efficiently and improve your shopping experience. The types of data we may collect include:
A. Personal Information
Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely through PayPal, not stored on our servers)
B. Non-Personal Information
Browser type and version
Device information
Pages visited and time spent on our website
IP address (for fraud prevention and analytics)
2. How We Use Your Information
We use your information to:
Process and fulfill orders
Send order confirmations and delivery updates
Respond to customer service requests
Improve our website, products, and services
Prevent fraud or unauthorized transactions
Send promotional offers (only if you’ve opted in)
We do not sell, rent, or trade your personal information to third parties.
3. Payment Security
All payments on XRELAXER are processed through PayPal’s secure payment system.
We never have direct access to your full credit card or banking details. PayPal uses advanced encryption to ensure your financial information stays protected.
4. Sharing Your Information
We may share limited information with trusted third parties only when necessary, such as:
Shipping carriers (to deliver your order)
Brand partners or distributors (for warranty, delivery, or support)
IT and analytics providers (to maintain and improve our site)
Each partner is required to keep your data secure and use it only for the purpose intended.
5. Cookies
Our website uses cookies to enhance your browsing experience — for example, to remember your cart items and preferences.
You can choose to disable cookies in your browser settings, but some features of our site may not function properly as a result.
6. Your Rights
You have the right to:
Access, correct, or delete your personal data
Withdraw consent for marketing emails at any time
Request details on how your data is used and stored
To exercise any of these rights, please contact us at support@xrelaxer.com.
7. Data Retention
We retain your data only as long as necessary to fulfill orders, meet legal requirements, or maintain customer service records.
When data is no longer needed, it is securely deleted or anonymized.
8. Third-Party Links
Our website may contain links to third-party websites (e.g., brand partners or product pages). We are not responsible for the privacy practices or content of those sites.
We encourage you to review their privacy policies before sharing any information.
9. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Updates will be posted on this page with a new “Effective Date.”
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 support@xrelaxer.com